Pricing

Transparent Pricing — No Hidden Setup Fees

Three plans built around the scale of your customer interactions, from growing SMEs in Thika to mid-market firms across Kenya.

Three pricing cards on a light background

What Your Monthly Subscription Covers

Every plan includes onboarding, channel setup, and a dedicated support contact — not just software access.

Astrofriver pricing covers the full managed service: initial discovery, conversational flow design, channel integration, quality testing, launch support, and ongoing monthly optimisation based on real conversation data. You are not purchasing a self-serve SaaS licence and then figuring out the configuration yourself. Each plan defines the number of active bots, the monthly conversation volume included, the channels available, and the response-time SLA for support requests. Conversations that exceed your plan's monthly limit are billed at a published per-conversation rate — always visible in your dashboard before the charge occurs. Annual subscriptions receive a 15% discount applied automatically. We do not charge a separate setup fee on any plan.

Choose the Plan That Matches Your Conversation Volume

All prices in Kenyan Shillings. Switch plans at any time with 30 days' notice.

Starter

KSh 8,500/mo

For growing businesses handling up to 500 customer conversations per month

  • 1 active bot
  • single-channel deployment (website or WhatsApp)
  • lead capture and FAQ automation
  • email support with 48-hour response SLA
  • monthly performance report
Choose Starter

Business

KSh 55,000/mo

For high-volume operations requiring custom conversational logic and dedicated management

  • unlimited active bots
  • up to 10,000 conversations per month
  • full five-service suite plus custom CRM field mapping
  • dedicated account manager
  • 4-hour support SLA
  • quarterly strategy review with Astrofriver's senior team
Choose Business

Pricing Questions We Hear Most Often

Clear answers before you commit to a plan.

Can we start on the Starter plan and upgrade later?

Yes. You can move between plans at any time with 30 days' notice. Existing bot configurations, trained conversation data, and CRM integrations are preserved when you upgrade — you do not start from scratch.

What counts as a conversation?

A conversation is any single session in which a user exchanges at least one message with the bot, regardless of how many individual messages are sent in that session. A session ends after 30 minutes of inactivity.

Are there any long-term contracts?

Monthly plans require 30 days' cancellation notice. Annual plans are billed upfront at a 15% discount and are non-refundable after the first 14 days. There are no multi-year lock-in agreements.

Not Sure Which Plan Fits? Let Us Size It for You.

Share your average monthly inquiry volume and we will recommend the right plan — no obligation, no sales pressure.

Talk to Our Team